Data & Privacy — all jili Philippines
Your privacy matters to us. This Privacy Policy explains what personal information all jili collects from Filipino players, how we use and protect that data, and what rights you have over your own information. We are committed to handling your data responsibly and transparently, in line with applicable Philippine data protection regulations. By using our platform, you agree to the practices described on this page. If you have any questions, our FAQ page is a good place to start.
What We Collect & Why
We only collect personal data that is necessary to operate your account, process transactions, and keep the platform safe for every Filipino player.
When you register on all jili, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to create and verify your account, confirm that you meet the minimum age requirement of 21 years, and ensure that only one account is registered per person. We may also ask for a government-issued ID to complete identity verification before your first withdrawal is processed. All registration data is stored securely and is never shared with unrelated third parties. Keeping your account details accurate and up to date is your responsibility as a registered player.
Every deposit and withdrawal you make on all jili generates a transaction record that includes the amount in Philippine pesos, the payment method used, the date and time of the transaction, and its processing status. We retain this data to maintain accurate account histories, resolve any payment disputes, and comply with financial reporting obligations under Philippine regulations. We do not store full card numbers or sensitive payment credentials on our servers — these are handled directly by our approved payment processors using industry-standard encryption. Transaction records are accessible to you at any time through your account history. If you notice any discrepancy in your transaction records, please contact our support team promptly.
We automatically collect certain technical and behavioural data when you use all jili, including your device type, operating system, browser version, IP address, pages visited, games played, and session duration. This information helps us improve platform performance, personalise your experience, detect unusual activity that may indicate fraud or account compromise, and ensure the platform runs smoothly on all mobile devices used by Filipino players. Usage data is analysed in aggregate and is not used to identify you individually unless a security concern requires investigation. We do not use this data to build advertising profiles or sell it to marketing companies. Retaining this data allows us to continuously improve the quality and reliability of our services.
When you contact our support team — whether by email, live chat, or any other channel — we retain a record of that communication, including the content of your messages and any attachments you provide. These records help us resolve your issue efficiently, maintain a consistent service history, and train our support staff to handle similar queries in the future. Support communications are stored securely and are accessible only to authorised personnel. We will never use the content of your support messages for marketing purposes without your explicit consent. If you wish to have your support history deleted, you may submit a data deletion request as described in the Your Rights section below.
To comply with our licensing obligations and ensure that our services are only accessed from permitted jurisdictions, we may collect general location data derived from your IP address. We do not collect precise GPS coordinates or track your physical movements. Device identifiers may be used to detect multiple accounts or suspicious login patterns that could indicate fraud or account sharing. This data is processed solely for security and compliance purposes and is not used for targeted advertising. If you access all jili through a VPN or proxy service, please be aware that this may affect your ability to use certain features of the platform.
all jili uses cookies and similar session technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your browsing sessions. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the site so we can improve the user experience over time. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or share cookie data with external marketing networks.
How Your Data Is Used
The personal data we collect is used exclusively to deliver, improve, and protect the all jili platform for Filipino players. We process your data only where we have a lawful basis to do so — primarily to fulfil our contractual obligations to you as a registered player, to comply with applicable Philippine laws and regulations, and where necessary to protect the legitimate interests of the platform and its users.
We will never sell your personal data to third parties for commercial or marketing purposes. Where we share data with service providers — such as payment processors or identity verification partners — those providers are contractually bound to use your data only for the specific purpose for which it was shared and to maintain appropriate security standards.
If you have consented to receive promotional communications from us, you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting our support team directly.
Creating, verifying, and maintaining your player account, including processing deposits and withdrawals in Philippine pesos.
Detecting and preventing fraudulent activity, money laundering, and unauthorised account access to keep the platform safe.
Analysing usage patterns to improve game performance, mobile responsiveness, and the overall player experience.
Monitoring gaming behaviour to identify players who may need support and to enforce self-exclusion or deposit limit requests.
Sending you important account notifications, transaction confirmations, and updates about changes to our terms or policies.
Meeting our obligations under Philippine gaming and data protection laws, including record-keeping and reporting requirements.
Your Rights
As a player on all jili, you have clear rights over the personal information we hold about you. Here is what you can request at any time.
You have the right to request a copy of the personal data we hold about you at any time. We will provide this information within a reasonable timeframe and in a clear, readable format. Your request can be submitted by contacting our support team via the email address listed in the footer of this page. We may ask you to verify your identity before releasing any data to ensure your information is not disclosed to an unauthorised party. There is no charge for a standard data access request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details such as your contact number or email address directly through your account settings. For changes to identity documents or other verified information, please contact our support team and we will guide you through the correction process. Keeping your information accurate helps us process your transactions smoothly and ensures your account remains in good standing.
You may request the deletion of your personal data in certain circumstances, such as when you close your account and we no longer have a legal obligation to retain your information. Please note that some data — particularly transaction records and identity verification documents — must be retained for a defined period to comply with Philippine financial and gaming regulations, even after your account is closed. We will inform you of any data that cannot be deleted and the reason why. Deletion requests are processed within a reasonable timeframe following identity verification.
How We Keep It Safe
all jili takes the security of your personal data seriously. We use industry-standard encryption protocols to protect data in transit and at rest, ensuring that your account information and transaction records are shielded from unauthorised access. Access to personal data within our organisation is strictly limited to staff who need it to perform their job functions, and all personnel with data access are bound by confidentiality obligations.
Our platform undergoes regular security assessments to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority in accordance with applicable data protection laws. We encourage you to protect your own account by using a strong, unique password and never sharing your login credentials with anyone.
If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take swift action to secure your account and investigate the incident.
All data in transit is encrypted end-to-end
KYC verification before first withdrawal
24/7 automated detection of suspicious activity
Data stored on protected, access-controlled servers
Quick Answers
Ready to Play Safely?
Now that you know how all jili protects your privacy, you are all set to enjoy slots, fish games, and sports betting — fully mobile, fully secure, built for Filipino players.