Play Smart. Stay in Control.

At all jili, we believe that gaming should always be fun, not a source of stress or financial harm. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience positive and within healthy limits. Responsible gaming is not just a policy for us — it is a core part of how we operate every single day. Whether you are a casual player or a regular, knowing your limits is the smartest move you can make.

Player Wellbeing First 21+ Only Self-Control Tools

Quick Reminders

  • Set a budget before you play
  • Never chase your losses
  • Take regular breaks
  • Gaming is entertainment, not income
  • Ask for help when you need it

Your Safety, Your Settings

all jili gives every Filipino player practical tools to stay in control. Use them any time — no questions asked.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased until the cooling-off period has passed. This gives you a firm financial boundary so your gaming budget stays predictable and manageable. Lowering your limit, on the other hand, takes effect right away — putting you back in control instantly. We strongly encourage every player to set a deposit limit as soon as they register, before placing their first bet.

Session Time Reminders

Losing track of time is one of the most common ways gaming sessions run longer than intended. Our session time reminder feature lets you set an alert that notifies you after a chosen period of play, prompting you to take a break or log out. Regular breaks help you stay refreshed, make clearer decisions, and keep gaming in its proper place as a leisure activity. You can customise the reminder interval to suit your own routine — whether that is every 30 minutes or every two hours. Staying aware of how long you have been playing is a simple but powerful habit.

Self-Exclusion

If you feel that you need a longer break from gaming, our self-exclusion option allows you to suspend your account for a set period — from a few weeks up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place bets on all jili. We will also pause any promotional communications to your registered contact details. To activate self-exclusion, contact our support team directly and we will process your request promptly and without judgment. Your wellbeing always comes before your account activity.

Loss Limits

A loss limit caps the total amount you can lose within a defined time period, giving you a safety net that prevents a bad run from turning into a serious financial problem. You can set your loss limit on a daily, weekly, or monthly basis, and the system will automatically restrict further play once that threshold is reached. This feature is especially useful for players who want to enjoy the excitement of gaming without the risk of significant financial impact. Like deposit limits, reductions take effect immediately while increases require a waiting period. Setting a realistic loss limit is one of the most effective responsible gaming steps you can take.

Reality Checks

Reality check notifications pop up at regular intervals during your gaming session to show you how long you have been playing and how much you have wagered or won or lost during that time. These brief prompts are designed to cut through the immersive nature of online gaming and give you an honest snapshot of your session. You can choose to continue playing, take a break, or log out — the choice is always yours. Many players find that a quick reality check is all they need to make a more considered decision about whether to keep going. Transparency about your own activity is the foundation of responsible play.

Support & Counselling

If you or someone you know is struggling with problem gambling, reaching out for help is the most important step you can take. Our support team is available to listen, guide you through the self-exclusion process, or connect you with professional counselling resources available in the Philippines. You can also reach out to the Philippine Amusement and Gaming Corporation (PAGCOR) helpline or local mental health organisations for confidential support. There is no shame in asking for help — problem gambling is a recognised condition, and effective support is available. At all jili, we are committed to making sure every player has access to the help they need, whenever they need it.

When Gaming Stops Being Fun

Gaming is meant to be an enjoyable pastime, but for some people it can develop into a harmful habit. Recognising the early warning signs of problem gambling is the first step toward getting things back on track. The signs are not always obvious — they can creep up gradually and affect your finances, relationships, and mental health before you realise what is happening.

If you notice any of the following patterns in yourself or someone close to you, it may be time to take a step back, use one of our responsible gaming tools, or seek professional support. Acting early makes a real difference — the sooner you address a concern, the easier it is to manage.

Read Our FAQ

Chasing Losses

Continuing to play in an attempt to win back money you have already lost is one of the clearest signs of problem gambling. Each bet should be treated as independent entertainment, not a recovery strategy.

Spending Beyond Your Means

Using money set aside for rent, food, bills, or other essentials to fund gaming sessions is a serious warning sign. Your financial obligations should always come before any form of entertainment spending.

Withdrawing From Family & Friends

If gaming is causing you to neglect relationships, skip social events, or hide your activity from people close to you, that is a sign the balance has shifted in an unhealthy direction.

Feeling Anxious or Irritable When Not Playing

Experiencing restlessness, anxiety, or irritability when you are unable to play — or using gaming as a way to escape stress or negative emotions — suggests that gaming may be filling a role it was never meant to fill.

Responsible Gaming — Quick Answers

The minimum age to register and play on all jili is 21 years old, in line with Philippine gaming regulations. We require all players to verify their age during the registration process, and we may request a government-issued ID before processing your first withdrawal. If we have reason to believe that an account belongs to a minor, we will suspend it immediately and conduct a full review. We take age verification seriously because protecting young people from gambling harm is a non-negotiable responsibility. If you are aware of a minor attempting to use our platform, please contact our support team right away.

You can set a deposit limit by navigating to the Responsible Gaming section within your account settings. From there, choose whether you want a daily, weekly, or monthly limit and enter the maximum amount in Philippine pesos that you are comfortable depositing within that period. The limit takes effect immediately once saved. If you want to lower your limit, the change is instant. If you want to raise it, a cooling-off period applies to give you time to reconsider. If you have any difficulty finding the setting, our support team can guide you through the process step by step.

Yes — you can request a temporary self-exclusion period without permanently closing your account. This option lets you pause your access for a defined period, such as one week, one month, or longer, while keeping your account details intact for when you are ready to return. During the exclusion period, you will not be able to log in, deposit, or place any bets. We will also pause promotional messages to your contact details. To set up a temporary break, contact our support team and they will activate it for you promptly. Your request will be handled with full confidentiality and without judgment.

If you or someone you know needs support for problem gambling, there are several resources available in the Philippines. PAGCOR operates a responsible gaming programme and can provide referrals to counselling services. The National Center for Mental Health (NCMH) also offers support for behavioural health concerns, including gambling-related issues. You can reach out to our all jili support team at any time and we will help connect you with the appropriate resources. Seeking help is a sign of strength, not weakness, and the earlier you reach out, the more effective the support tends to be. You do not have to face this alone.

Ready to Play the Right Way?

Gaming is best when it stays fun. Set your limits, know the signs, and enjoy everything all jili has to offer — slots, fish games, and sports betting — fully mobile, built for Filipino players.